tk 399 Terms and Conditions

By using the tk 399 website and all services connected to it (collectively the "Platform"), you are considered to have fully accepted these terms and conditions. If you disagree with any part of these terms, please stop using the Platform.

tk 399 reserves the right to change these terms and conditions at any time. Continuing to use the Platform after updated terms are published will be taken as your acceptance of the new terms.

1.1 Eligibility Requirements

To use the Platform, you must meet the following conditions:

• You must be at least 21 years of age.
• You must register voluntarily and entirely of your own decision.
• You may hold only one account.
• You are not located in a jurisdiction where online gambling is completely prohibited.
• You will provide true and accurate information at the time of registration.

1.2 Language of the Terms

The Bangla version of these terms and conditions is considered the primary document. In the event of any dispute or question of interpretation, the Bangla version is final.

By opening an account with tk 399, you become eligible to access all services on the Platform. It is entirely the user's responsibility to keep all information provided at registration accurate, complete, and up to date.

2.1 Account Security

It is your responsibility to keep your username and password completely confidential. Any unauthorised access to your account or suspicious activity must be reported to the tk 399 support team immediately. Sharing your login details with any third party is strictly prohibited.

2.2 Single Account Policy

Each user may create only one account. If the same person operates more than one account, all accounts will be closed and any balance held may be forfeited.

2.3 Identity Verification

tk 399 reserves the right to verify a user's identity at any time. A national ID card or other documents may be requested before processing a withdrawal or for large transactions.

2.4 Account Suspension or Closure

tk 399 may suspend or permanently close an account for the following reasons:

• Violation of these terms and conditions.
• Fraudulent or suspicious activity.
• Registration using false or incorrect information.
• Failure to meet eligibility requirements.

All financial transactions on tk 399 are carried out through secure, encrypted channels. The payment methods currently accepted on the Platform are bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, and other commercial banks).

3.1 Deposit Terms

• The minimum deposit amount is ৳500.
• Deposits may only be made from a payment account registered in your own name.
• Depositing using a third party's payment method is strictly prohibited.
• Deposits in cryptocurrency or any other digital currency are not accepted.

3.2 Withdrawal Terms

• The minimum withdrawal amount is ৳500.
• Under normal circumstances, a withdrawal takes between 10 and 45 minutes to process.
• Withdrawals must be made using the same method used for the deposit.
• tk 399 reserves the right to hold a withdrawal if any bonus wagering requirement remains incomplete.

3.3 Transaction Review

tk 399 may impose additional verification requirements to review unusual or suspicious transactions. If the required documents are not provided, the withdrawal will remain on hold.

All bonuses and promotional offers from tk 399 have specific conditions that must be read in full before claiming.

4.1 Welcome Bonus

New members receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,200 bonus, making the total balance ৳2,200, and ৳1,200 × 15 = ৳18,000 must be wagered before withdrawal.

4.2 General Bonus Rules

• The required wagering must be completed before playing with bonus funds.
• More than one bonus cannot be active at the same time.
• If bonus terms are violated, tk 399 may cancel the bonus and any winnings earned from it.
• Each promotion has a set expiry date; once expired, the bonus is automatically cancelled.
• A bonus should never be regarded as free cash.

4.3 VIP Cashback

VIP members receive weekly cashback at three tiers — up to 0.3% at Bronze level, up to 0.7% at Silver level, and up to 1.0% at Gold level — based on weekly net losses. Cashback is not a tradeable asset and is not treated as separately withdrawable cash.

All games and betting activities on tk 399 are conducted under specific rules. Any attempt to disrupt the normal operation of the Platform will be treated as a punishable offence.

5.1 Prohibited Conduct

The following conduct is strictly prohibited and will result in account closure if violated:

• Playing games using software bots, scripts, or automated systems.
• Exploiting technical errors or bugs on the Platform to gain an unfair advantage.
• Attempting to gain unauthorised access to another user's account or steal their information.
• Using the Platform for money laundering or other illegal financial activity.
• Collusion or coordinated fraudulent activity.

5.2 Game Results and Disputes

All game results are determined through impartial and verifiable technology. If a dispute arises over a game result, the support team must be notified within 72 hours. Data from tk 399's technology systems will be treated as final.

tk 399 takes responsible gambling seriously. We believe gambling is a form of entertainment, not a solution to financial problems. A detailed responsible gaming guide is available on our website, covering self-exclusion, setting betting limits, and sources of support.

6.1 Age Requirement

Any service on tk 399 is for users aged 21 and above only. Minors will not be permitted to open an account. If proof of age is requested during identity verification, providing the correct documents is mandatory.

6.2 Addiction Prevention

If you feel that gambling is affecting your daily life or financial situation, contact us immediately for support. Users can request that their account be temporarily or permanently closed.

6.3 Betting Limits

Users may set daily, weekly, or monthly deposit limits on their account. Once set, reducing a limit takes effect immediately; increasing a limit is subject to a 72-hour delay.

tk 399 treats the protection of your personal data as a top priority. SSL encryption is used on the Platform and your information is not sold to third parties. Our Privacy Policy explains in detail how your information is collected, what it is used for, and how it is kept secure.

7.1 Cookie Policy

Our Platform uses cookies for session management, saving preferences, and security. Continuing to use the site is taken as acceptance of the cookie policy.

7.2 Data Sharing

User information will not be shared with any external party except where required by law or for the purposes of an investigation. Only the information strictly necessary for payment processing is shared with payment partners.

The tk 399 Android and iOS apps are available through official channels. These same terms and conditions apply in full to use of the app. tk 399 will not be responsible for any harm arising from the use of an app downloaded from an unofficial source.

8.1 App Updates

Regular app updates are required to maintain the best security and experience. Some features may be limited on older versions.

tk 399 will not be liable for losses caused by technical faults on the Platform, server outages, or internet connectivity issues. The decision to play games and place bets is entirely the user's responsibility.

9.1 Service Interruptions

The Platform may be temporarily unavailable due to maintenance, upgrades, or unexpected technical issues. tk 399 is not obliged to compensate for any losses resulting from such interruptions, though we always aim to restore service quickly.

9.2 Third-Party Game Providers

tk 399 is not directly responsible for any technical issues arising from the platforms of game providers including Pragmatic Play, PG Soft, JILI, Evolution, and Spribe. However, if you contact us regarding such matters, we will coordinate with the relevant party.

If a dispute arises between tk 399 and a user, we will first attempt to resolve it through direct discussion. Our support team is available 24/7 in both Bangla and English via live chat and email.

10.1 How to Submit a Complaint

1. Notify the support team of the matter via live chat.
2. When submitting a complaint, provide your account ID, the date of the incident, and a detailed description.
3. Attach any relevant screenshots or evidence.
4. The support team will provide a formal response within 72 hours.

10.2 Final Decision

The decision of tk 399's management authority is considered final. To learn more about any matter, read our FAQ, where answers to common questions are provided in plain language.

All content on the tk 399 platform — logos, graphics, text, software code, and design — is protected under tk 399's intellectual property rights. Reusing, copying, or distributing this content without prior permission is prohibited.

11.1 User Content

If a user uploads or publishes any content on the Platform, they grant tk 399 a limited right to use it. tk 399 reserves the right to remove any content it considers inappropriate.

tk 399 may change these terms and conditions at any time. For significant changes, users will be notified by email or through a platform notification. Continuing to use the Platform after updated terms are published constitutes acceptance of the new terms.

To learn more about our Platform, visit About Us, where you will find details on tk 399's goals, services, and commitments.

If you have any questions about these terms, please contact our support team. We provide support in Bangla 24 hours a day, 7 days a week.